Thanks for purchasing our products at www.petsbounce.com operated by Pets Bounce, LLC.
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.
The product must be in the same condition that you received it and undamaged in any way.
After we receive your item, the money will be refunded to the original payment method used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If anything is unclear or you have more questions feel free to contact our customer support team.
Contact us for questions related to refunds and returns.