Privacy Policy

Effective Date: 5/10/2023

PetsBounce.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”). This Privacy Policy describes the types of information we may collect from you or that you may provide when you use our website located at www.petsbounce.com (the “Website”) or our mobile application available through the Google Play Store and the Apple App Store (collectively, the “Platform”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using the Platform, you agree to the terms and conditions of this Privacy Policy. If you do not agree with our policies and practices, please do not access or use the Platform.

Information We Collect and How We Collect It

We collect several types of information from and about users of our Platform, including:

Personal Information: This is information that can be used to identify you as an individual, such as your name, email address, mailing address, and phone number.

Non-personal Information: This is information that does not identify you as an individual, such as your IP address, device type, operating system, and other anonymous data.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Platform using technologies such as cookies, web beacons, and other tracking technologies.

How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information:

To provide you with the products and services available through our Platform.
To process transactions and facilitate payments.
To communicate with you about your orders, inquiries, or concerns.
To personalize and improve your experience using the Platform.
To deliver targeted advertising and promotions.
To comply with legal obligations and enforce our terms of use and other agreements.

Disclosure of Your Information

We may disclose aggregated, non-personal information about our users without restriction. We may disclose personal information that we collect or you provide as described in this Privacy Policy:

To our subsidiaries and affiliates.

To contractors, service providers, and other third parties we use to support our business.
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply our terms of use or other agreements, including for billing and collection purposes.
We do not sell, trade, or rent your personal information to third parties.

Data Security

We have implemented appropriate physical, electronic, and managerial procedures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new Privacy Policy on this page and notify you through a notice on the Platform. Your continued use of the Platform after we make changes constitutes your acceptance of those changes.

Contact Information

To ask questions or comment about this Privacy Policy or our privacy practices, please contact us at support@petsbounce.com.